Shipping and Delivery Policy
At Classicgallery, managed by Evergrove Solutions, we strive to provide a convenient and worry-free shopping experience. In this document, “we,” “us,” and “our” refer to Evergrove Solutions, while “you,” “your,” and “user” refer to our valued customers. At Classicgallery, we are dedicated to delivering your orders promptly and efficiently. This Shipping and Delivery Policy explains the terms and conditions applicable to products purchased through our platform. By placing an order, you agree to the conditions outlined below.
Shipping Locations
We currently ship to all serviceable pin codes within India. At present, international delivery is not available.
Processing Time
Orders are generally processed within 1–2 business days (excluding weekends and public holidays) from the date your order is confirmed.
After your order has been processed, you will receive a confirmation email containing the relevant details.
Delivery Timeline
Our standard delivery timeframe ranges from 3–8 business days, allowing you to receive your selected fashion items in a timely manner.
Failed Delivery Attempts
If delivery is unsuccessful due to an incorrect address, absence of the recipient, or refusal to accept the package, the order will be returned to our warehouse. Customers may request that the shipment be dispatched again.
Damaged or Lost Shipments
If your order is delivered in a damaged condition, please contact our customer support team within 48 hours of receipt and provide photographic proof.
In the event that a shipment is lost during transit, we will arrange for a replacement or initiate a refund after confirmation with the courier partner.
Contact Us
For any questions or concerns regarding shipping and delivery, please contact us at: Evergrovesolutions2@gmail.com
We appreciate your trust in us and look forward to ensuring a smooth and reliable delivery experience!